Technical support for Escape Andalusi

What a puzzle!

If you run into any obstacles on your journey through our Escape Andalusi app, don’t worry. Here are some tricks to help you become a master of the escape and the app.

Restart the app: Close the app completely and reopen it. “The simplest thing never fails”. Sometimes, a simple restart can work magic.

Check your internet connection: Escape Andalusi needs a stable connection to work. We’re sorry, we’ve tried smoke signals, but we still owe it to the Wi-Fi god. So make sure you have a reliable Wi-Fi network or mobile data.

Update the app: Download the latest version to enjoy the latest improvements and bug fixes.

Reinstall the app: If the above steps don’t work, uninstall and go back to square one: install the app. Sometimes a fresh start is the solution!

Storage space: Make sure you have enough free space on your device for the app to run smoothly.

If after following these steps you are still experiencing problems, please contact our technical support team by sending an email to contact: info@escapeandalusi.com.

The more information you provide, the faster we will be able to help you solve the mystery.

Thank you for your patience and support, we hope you enjoy Escape Andalusi!